It’s always an exciting time when you commit to a new IT project that promises to change your organization for the better. Of course, the exciting stuff is what comes after the implementation process—a process that can range from easy-as-pie to incredibly complex and stressful, depending on the expertise your organization employs.
How has your business managed its technology in recent years? Depending on the way you have done so, you could be unnecessarily throwing money down the drain when you could instead be reinvesting it into your organization. If you are ready to take your operations to the next level, consider changing your approach to your office’s technology management with managed services.
Uh oh - your critical business systems are acting up again, and you aren’t sure what’s causing the problem. Fortunately, you aren’t caught up in this alone. There are those that can help you, just like a doctor would if you were ill. However, instead of calling your healthcare provider, you want to call a managed services provider.
There are dozens of surveys and reports produced each year that evaluate digital threats and cybercrime. Not every publication applies to every business - but many of them do have some important take aways about the best practices of handling IT. Here’s few highlights from the 2017 Cyberthreat Defense Report that offer important insight for SMBs and their use of technology.
Two major concerns of every business owner are the protection of their company and making sure their technology does what it’s supposed to do. It can be overwhelming to manage these two aspects on your own, which makes outsourcing the security and maintenance of your IT such an attractive option.
How often do you look at a workstation in your office and say, “Wow, I should replace that soon!” Old equipment is vulnerable to all sorts of performance issues, and if you wait too long to replace it, you might be dealing with troublesome downtime and wasted capital. Plus, older hardware is often harder and more expensive to replace. Thankfully, there’s a service that’s capable of changing the way that you procure new hardware, including workstations, server units, network components, and so much more.
Are you experiencing performance issues with your computer network? Does it seem like it’s not running as effectively as it used to? Given the nature of technology, eventually, you’ll have to replace all of your computer hardware. But before you do, give your network a boost by trying these four IT maintenance best practices.
We live in a world where money is the solution to all problems. If you have a problematic piece of technology, what do you do to fix it? You can call in the professionals, or shell out for new hardware or software. Either way, you’re spending money, but the difference in how much you need to spend depends on the policies your IT support budget specifies.
As your company expands, you’re beginning to realize that one IT person isn’t enough to handle all of your technical needs. You feel like you need more hands on deck, but your budget won’t allow for it. You decide that your best option is to hire slowly and steadily, interviewing externally for the most qualified individuals. But, how can you be sure that they meet the needs of your company?
A technology-based parody of the classic Christmas story, “A Christmas Carol,” by Charles Dickens.
Once upon a time, in a land not much different from this one, there lived a business owner. His name was Scrooge. He wasn’t an unlikable fellow; jolly and cheerful at any glance, his smile could light up the darkness in anyone’s life. Yet, when the winter months arrived, and a chilled wind blew across the land, so too did a fell gust freeze his heart. It was time to figure out why his systems were hacked (again), and he knew it would be an expensive endeavor. How he hated managing his IT.
We offer a handy IT service called vendor management. This is where we resolve technology issues on behalf of your business by coordinating with vendors to provide a fix, even if it lies outside the realms of our expertise. You may not realize it, but you actually use vendor management services for other everyday aspects of your life.
Just because you have an IT technician on staff, doesn't mean your technology needs are 100% covered. The people making up your IT department are just that, people, and because they are people, having reliable coverage can be difficult. Outsourcing your IT department is the perfect way to get the extra coverage your business needs, especially when your IT team can't be there for you.
You may have been using a PC long enough to remember just how awesome Microsoft Word 98 was. When Microsoft first released their Office 98 productivity suite with programs like Word, PowerPoint, and Excel, there was really nothing quite like it on the market. Unfortunately for some businesses, Word 98 isn't nostalgia, it's a daily reality.
For a business owner, leaving money on the table is the worst feeling because it means passing up on easy money. From forgetting to upsell to a customer to having a delivery route be longer than it needs to be, there are many ways that businesses leave money on the table. Take a look at your company's technology; you may be leaving money on the table by using inefficient technology that's literally sitting on your table.
Consolidation makes life easier. Your smartphone is a prime example of this: consolidating dozens of individual gadgets down to one easy-to-use device that can fit inside your pocket. Before smartphones, we had to travel with a carry-on bag full of electronics, but now, thanks to smartphones, traveling is much easier. This principle of consolidation also applies to IT services.
When your business runs efficiently, you will see the positive side effects start relatively quickly. While this seems pretty reasonable to most everyone, there are many business owners that don't know how to best produce the kind of efficiency that will take their business to the next level.
The freeze of winter is hard on everyone and everything, especially windows. Seeing that on Tuesday, 90% of the US was literally frozen due to what meteorologists are calling a "polar vortex," we thought this would be the perfect time to talk about how to prevent your Windows from freezing with managed IT services!
For most small business owners, your average week includes several moments where you look at your expense sheet and search for ways to cut costs and improve the profitability, and thus, the sustainability of your company. Around the holidays, when business picks up for everyone, some small businesses run into problems that stunt their net profitability. The inability to spend the money that larger companies can, will often result in handcuffing a business' ability to compete.
How does it make you feel having to call IT support? If you've never talked with one of our IT technicians, then you may think of the stereotypical scenario of dealing with an incoherent foreigner and dread making the call. We feel IT Support should be quick, easy, and resolve the problem, not test the limits of your patience.
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